Clinical Performance and Quality

Elevated Performance, Enduring Transformation

Those on the front line of care delivery must drive transformation through the lens of clinical quality. Chartis' team of seasoned advisors brings you bold and lasting transformation strategies embedded in the very fabric of your organization—in care delivery, clinical quality, patient experience, affordability, and community health status. Our comprehensive approach, complemented by a multi-dimensional change management strategy, addresses all aspects of a system of care, ensuring solutions can be operationalized to improve clinical performance, patient access and engagement, and operational efficiency.

Benefit from our unmatched expertise in care model transformation, Advanced Practice Provider (APP) optimization, clinical variation management, and quality program development and optimization

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Meet Our Clinical Performance and Quality Leaders

Roger Ray, MD

Chief Physician Executive and Physician Enterprise Solutions Leader

Roger Ray, MD, is the Chief Physician Executive at Chartis. He has over 30 years of experience in healthcare, having served in a variety of leadership positions at major medical centers and health systems throughout the eastern United States.

James Green

Director

James Green is a Director in the Chartis Revenue Cycle Transformation practice. James brings over 25 years of experience helping organizations improve overall revenue cycle performance, enhance the patient financial experience, reduce cost to collect, and evolve revenue cycle strategy.

Steve Levin

Director, Strategy Practice Co-Leader and Academic Medical Center Segment Leader

Steve Levin is a Director with Chartis. He co-leads the Strategy practice and is the Academic Medical Center Segment Leader. He has over 35 years of experience as a management consultant and is a nationally recognized expert in a number of areas pertaining to academic medicine organization, governance, funds flow, and strategy.

Melissa McCain

Director and Consumer Access Co-Leader

Melissa McCain is a Director with Chartis and Co-Leader of Consumer Access. For more than 20 years, Melissa has advised leading national and regional health systems and academic medical centers.

Mark J. Werner, MD

Director

Mark Werner, MD, is a Director with Chartis whose career as a senior physician executive spans 30 years, the last 7 of which have been spent in healthcare consulting. Mark has a proven track record in leading large-scale transformation, engaging physicians, aligning operations, and managing financial performance within multiple healthcare settings.