Achieving Reliable, Resilient, and Sustainable Systems of Care
Delivering consistent excellence in clinical quality, safety, and patient experience is at the heart of healthcare missions. However, achieving high reliability care remains elusive for many organizations due to its complexity. Only Chartis offers the clinical, operational, and change capabilities needed to quickly elevate care quality and sustain a culture of safety and continuous improvement.
Growing Complexity Requires Greater Consistency
Between capacity issues, staff shortages, burnout, and growing consumer expectations and transparency, delivering consistent, high-quality care has never been more complex.
Reducing unnecessary variation in how care is delivered is essential to addressing these challenges and elevating the patient experience. Through our thoughtful and comprehensive approach to high reliability, Chartis helps organizations increase efficiency, adopt best practices, increase provider engagement, and improve outcomes equitably while lowering costs. Whether you’re just starting the high reliability journey or undertaking a focused effort to address a specific vulnerability, we meet you where you are and help you achieve meaningful and lasting results that improve care delivery for your providers and community.
Comprehensive Capabilities to Catalyze Change
Only Chartis offers the full array of solutions needed to hardwire high reliability into the fabric of your organization. Our High Reliability practice brings together expertise in operational improvement from Chartis Consulting, deep experience in medical staff optimization, quality, patient safety, and clinical operations from Chartis Clinical Quality Solutions, and communications and change strategy from Jarrard.
Our integrated teams help hospitals and health systems understand where their true vulnerabilities lie, design and implement systems and structures that address them, and align the frontline and hospital’s goals to galvanize change. As a result, organizations see results that may include:
- Improvement in patient outcomes and quality ratings
- Financial savings and margin improvement
- Reduced burnout and attrition; improved provider engagement
- Health disparity reduction
- Improved reputation and market position
Helping Providers Deliver on the Essential Promise of Healthcare
Helping people at their most vulnerable demands sustained, top-tier clinical performance. Chartis Clinical Quality Solutions—formerly The Greeley Company—works with clients to improve clinical quality performance through its High Reliability Care Solutions, Medical Staff Services Optimization, Education Solutions, and Workforce Solutions.
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Meet Our High Reliability Care Leaders
Andrew Resnick, MD
Andrew Resnick, MD, serves as a Director and the Chief Medical and Quality Officer, leading Clinical Quality, Safety, and High Reliability efforts in a role that spans both Chartis Consulting and Chartis Clinical Quality Solutions.
Christian Dankers, MD
Christian Dankers, MD, serves as an Associate Chief Medical and Quality Officer at Chartis, where he is focused on the expansion of clinical quality and high reliability care, bringing together capabilities across Chartis Consulting and Chartis Clinical Quality Solutions.
Lisa Eddy
Lisa Eddy is the Vice President of Clinical Compliance and High Reliability with Chartis Clinical Quality Solutions. Lisa brings more than 25 years of consulting experience specializing in CMS certification and accrediting agency regulatory compliance.
Sally Pelletier, CPMSM, CPCS
Sally Pelletier is an Advisory Consultant and the Chief Credentialing Officer with Chartis Clinical Quality Solutions. She brings over 30 years of credentialing and privileging experience to her work with medical staff leaders and medical services professionals across the nation.
